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First4Computers - Warranty Policy
New products carry a twelve (12) month return-to-base warranty unless otherwise specified. A callout charge may be made where on-site support is required. To make claims under this warranty, please call on 0117 922 0686. Please contact us first before claiming under a manufacturer's warranty. Service contract holders may be entitled to on-site support, depending on the terms of their contract. All other callouts will be charged at £25 per incident plus the standard hourly rate. Free technical support by e-mail and telephone is available for most products, but this is not provided as a guaranteed service. No liability can be accepted for loss of profits, consequential loss or any other incidental costs arising from the use of our products or services (unless a service level agreement explicitly states this). Repairs and servicing are guaranteed to be free from defects for a period of three (3) months. |
First4Computers - Hotwell Road - Hotwells - Bristol - BS8
